✅ Safe Gaming Policy

999tk's commitment to responsible gaming

We believe gaming should be a source of fun, not stress. At 999tk, our responsible gaming tools and policies are always in place to keep you protected.

Why is responsible gaming important?

Online gaming is a great form of entertainment — but it may not be equally suitable for everyone. 999tk always believes that gaming should be purely for enjoyment, not as a solution to financial problems. Responsible gaming means enjoying gaming while keeping your budget and time under control.

To ensure responsible gaming on our platform, we have put in place several effective tools — such as deposit limits, self-exclusion, time-out, and reality checks. This page will show you how to use all these features to stay in control at all times.

Important warning: Gambling can cause financial harm and may have a negative impact on mental health. If you feel that gaming is affecting your life negatively, please contact our 24/7 support.

Age restriction policy

21+

999tk is a gaming platform exclusively for people aged 21 or older. Registration and gaming by minors is completely prohibited. We follow a regular age verification process and investigate any suspicious accounts.

If there are minors in your household, please use parental control software on your device. Always keep your account password and login details private. Make children and teenagers aware of the risks of online gaming.

Our protection tools

Using the tools below, you can keep your gaming habits under control at any time. Our 24/7 support team will help you set them up.

Deposit Limits

Set in advance the maximum amount you will deposit each day, each week, or each month. Once a limit is set, it takes effect immediately and can only be raised after a 24-hour cooldown period.

Self-exclusion

If you feel you need a break from gaming, you can close your account for a set period or permanently. While self-exclusion is active, no promotional messages will be sent to you.

Time-out break

Take a time-out for any period from 1 day to 6 weeks. During this break, you will not be able to log in to your account or place any bets or play any games.

Reality check

You will be reminded at set intervals — how long you have been playing, how much you have won or lost. This information will help you make informed decisions.

Account cooling-off

Use the cooling-off period to keep a clear head even after a big win or loss. Placing new bets is temporarily paused during this time, protecting you from decisions made on impulse.

24/7 Support

Our support team is always ready for any issue. Get immediate help in Bangla via live chat. We will help you set up any gaming control tool.

Signs of problematic gaming

If any of the signs below apply to you, it may indicate problematic gaming behavior. Seek help immediately in that case.

  • Placing more bets to recover lost money
  • Spending more than the budget set for gaming
  • Taking time away from family, work, or studies to game
  • Feeling unable to stop gaming
  • Falling into debt or financial trouble because of gaming
  • Lying to family about the amount of gaming
  • Feeling restless or irritable when not gaming

Good habits for safe gaming

Following these simple habits will keep gaming enjoyable at all times and prevent any negative impact.

  • Set a budget in advance and stick to it
  • Play only for entertainment, not as a livelihood
  • Keep your daily gaming time limited
  • Never play after consuming alcohol or drugs
  • Do not bet more out of anger after a loss
  • Take regular breaks and give time to family
  • Use the deposit limit and time-out features

How to set limits

Using our protection tools is very simple. Follow the steps below or get help from our 24/7 live chat.

1

Log in to your account

Go to the 999tk login page and log in to your account. Use a secure password and do not share it with anyone.

2

Open account settings

From the dashboard, go to the "Account Settings" or "Responsible Gaming" section. You will find all protection tools together here.

3

Choose your preferred tool

Deposit limit, session time limit, time-out, or self-exclusion — choose whichever you need and set the amount or time period.

4

Confirm

Save your set limits. Lowering a deposit limit takes effect immediately; raising one requires a 24-hour wait.

5

Live chat if you need help

If you have trouble setting up any tool, contact us on our Bangla live chat — we are ready to assist 24 hours a day, 7 days a week.

Summary of gaming policy

Topic Details
Minimum age 21 or older — no exceptions.
Minimum deposit ৳300 (for all payment methods).
Minimum withdrawal ৳800.
Withdrawal time Typically 15 minutes to 2 hours.
Deposit Limits Daily / weekly / monthly — can be set at any time.
Time-out 1 day to 6 weeks — takes effect immediately.
Self-exclusion Account can be closed for a set period or permanently.
Support 24/7 Bangla live chat and email: [email protected]

Help and support

Do not hesitate to contact us for any concern or issue related to gaming. We will help you without judgment and with full confidentiality.

Live Chat

Live support in Bangla 24 hours a day, 7 days a week. Get immediate help with any issue.

Email Support

For detailed issues, contact us by email:
[email protected]

Confidentiality assured

All your information is kept completely confidential. Get help in a safe, judgment-free environment.

Frequently Asked Questions

Responsible gaming means enjoying gaming within a set budget that fits your means, for a limited time, and purely for entertainment. It includes staying aware of your own gaming behavior, taking breaks when needed, and never using gaming as a solution to financial problems. 999tk provides various tools to help you with this.

Yes, you have full control over your deposit limit. Set a daily, weekly, or monthly limit from your account settings. Lowering a limit takes effect immediately. However, if you want to raise a limit, you will need to wait 24 hours — this protects you from making decisions based on impulse.

Self-exclusion is a tool that lets you block your account for a set period or permanently. Once self-exclusion is active, no gaming is possible until the specified period ends. During this time, no promotional messages will be sent to you either. To activate self-exclusion, contact us via live chat.

Some common signs are: spending more than your budget, placing more bets to recover lost money, taking time away from family or work to game, lying to family about gaming, or feeling restless when not gaming. If you notice any of these signs, please contact our support team.

Time-out is a short-term break — usually from 1 day to 6 weeks. It is suitable when you want a temporary pause. Self-exclusion is a long-term or permanent measure, which should be used when there is a serious problem with gaming. In both cases, the account is completely inactive.

No. 999tk is only for people aged 21 or older. Registration and gaming by minors is strictly prohibited. We follow a strict age verification process. If you suspect a minor is using your account, notify our support immediately.

Enjoy safely

Game responsibly and enjoy the wide world of gaming at 999tk. We are always ready to help with anything you need.