999tk Privacy Policy
Your personal information is our top priority. Read this policy to learn in detail how we collect, use, and keep your data secure.
This Privacy Policy ("Policy") applies to all users of the 999tk platform. By using this platform, you are considered to have agreed to the terms of this policy. Please read it carefully.
Introduction and Overview
999tk is a trusted online gaming platform in Bangladesh offering cricket betting, live casino, slots, fishing games, and a range of other entertainment activities. We handle the personal information you provide during registration or use of our platform with the utmost care.
The purpose of this Privacy Policy is to clearly inform you of what types of information 999tk collects, how that information is used, how long it is stored, and what steps we take to protect it. We believe a transparent and responsible privacy policy is the foundation of user trust.
This policy applies to all services on the 999tk website https://999tk.cam. We are not responsible for the privacy policies of third-party sites or services.
What Information We Collect
999tk collects various types of information from users in order to provide its services. This information falls into two main categories:
2.1 Personally Identifiable Information
During registration and account management we collect the following information:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — must be at least 21 years old)
- Residential address
- Payment information (bKash, Nagad, Rocket, or bank account number)
- National ID card or passport number (when identity verification is required)
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system information
- Usage duration and activity logs
- Cookies and session data (see Section 8 for details)
- Gaming history and betting activity
- Deposit and withdrawal transaction information
Identity Verification
As part of the KYC (Know Your Customer) process, we may request a copy of your identity document. This is to ensure secure transactions.
Device Information
Whether accessed from a mobile or desktop device, device and session information is automatically logged each time you use the platform.
Purpose of Data Use
999tk uses user information only for specific and legitimate purposes. We never use your information for unauthorised purposes.
3.1 Primary Purposes
- Account management: For registration, login, and account verification.
- Service delivery: For the smooth operation of gaming, betting, and payment services.
- Transaction processing: To verify and complete deposit and withdrawal requests.
- Customer support: To provide assistance via 24/7 live chat and email.
- Security assurance: To prevent fraud, scams, and unauthorised access.
- Age verification: To restrict access for those under 21 years of age.
3.2 Secondary Purposes
- To improve platform performance and test new features.
- To personalise bonus and promotional offers.
- To support compliance with responsible gaming policies.
- To fulfil legal obligations.
- To analyse and improve the overall user experience.
We do not use your information to make decisions that discriminate against you. Every data processing activity is carried out in a fair, transparent, and lawful manner.
Sharing Information with Third Parties
999tk does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information sharing may occur in specific circumstances:
4.1 Service Provider Partners
We share the minimum information necessary with our payment processing partners, game providers (such as Pragmatic Play, JILI, Spribe, and PG Soft), and technology infrastructure partners in order to deliver services effectively. Strict confidentiality agreements are in place with these partners.
4.2 Legal Obligations
If a competent court or regulatory authority demands information through a legal process, we may be required to provide it in compliance with applicable law.
4.3 Fraud Prevention
Necessary information may be shared with relevant authorities to prevent fraud or money laundering.
Important Note
999tk never sells or rents your information to advertisers, data brokers, or unrelated third parties. Your privacy is not a product to us.
Data Retention and Duration
We retain your information only for as long as necessary or as required to fulfil legal obligations.
- Active accounts: All information is retained for as long as your account remains active.
- After account closure: Information required for legal obligations and dispute resolution may be retained for a specified period.
- Transaction records: Financial transaction information may be retained for an extended period as part of financial record-keeping.
- Inactive accounts: Information for accounts that have been inactive for an extended period will be progressively deleted or anonymised in accordance with our policy.
If you request deletion of your information, we will take the maximum possible steps within the applicable legal framework. However, where legal obligations exist, certain information may need to be retained for a defined period.
Data Security Measures
999tk has implemented industry-standard technical and organisational measures to protect your information. No system is 100% secure, but we are committed to keeping risk to a minimum.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Secure Servers
Your information is stored in secure data centres with no unauthorised access.
Access Controls
Only authorised staff can access limited information on a need-to-know basis.
Regular Audits
System vulnerabilities are identified and addressed through regular security audits.
6.1 Password Protection
We never store your password in plain text. Passwords are secured using strong cryptographic hashing. Keep your password strong and do not share it with anyone.
6.2 Response to Security Breaches
In the event of a data breach, we will promptly notify affected users by email as quickly as possible and provide guidance on the necessary steps to take.
Your Rights and Controls
999tk believes every user should have proper control over their own information. You may exercise the following rights:
- Right to access: If you want to know what information we hold about you, contact us.
- Right to correction: If any of your information is inaccurate, you may request that it be corrected.
- Right to deletion: In certain circumstances you may request that your information be deleted (subject to legal obligations).
- Right to restrict processing: You may request that processing of your information for specific purposes be restricted.
- Opt-out: You may opt out of promotional communications at any time.
- Account closure: You may request closure of your account at any time.
To exercise these rights, contact our support team via 24/7 live chat or email. We generally respond to requests within 30 business days.
Cookies and Tracking Technologies
The 999tk website uses cookies and similar technologies to improve platform functionality and personalise the user experience.
8.1 Types of Cookies
- Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional cookies: To remember your preferences such as language and game settings.
- Analytical cookies: To understand platform usage patterns — completely anonymous.
8.2 Cookie Controls
You can delete cookies or stop accepting new cookies at any time through your browser settings. However, disabling essential cookies may affect some platform functionality.
Protection of Minors
999tk is a platform operated exclusively for persons aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21.
Age verification is built into our registration process. If we become aware that a minor has registered, their account will be closed immediately and all associated information will be deleted.
Parents and guardians are requested to contact us immediately if you suspect that your minor child has created an account on this platform.
Policy Changes and Updates
999tk may update this Privacy Policy from time to time. When any significant change is made to the policy, we will:
- Post a prominent notice on the website.
- Notify registered users by email.
- Update the "Last Updated" date at the top of the page.
If you continue to use the platform after a revised policy has been published, you will be considered to have agreed to the updated terms. We recommend you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, do not hesitate to contact us. Our privacy team will review your request as quickly as possible.
Email: [email protected]
Live Chat: 24/7 support available in Bengali
For privacy-related requests, please write "Privacy Request" in the subject line of your email so we can respond quickly.
This Privacy Policy is consistent with applicable laws and regulations of Bangladesh. In the event of any dispute, the jurisdiction of the courts and arbitration authorities of Bangladesh shall apply.